Effective Date: Dec 11, 2025

Sukit Pros Cleaning (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

1) Full name

2) Email address

3) Phone number

4) Service address

5) Billing information

6) Details related to service requests, quotes, or inquiries

We may also collect limited non-personal information automatically when you visit our website, such as:

1) IP address

2) Browser type

3) Pages visited

4) Date and time of access

This information is used solely for website functionality, analytics, and improvement purposes.

2. How We Use Your Information

Personal information collected by Sukit Pros Cleaning may be used to:

Provide and complete requested cleaning services

Respond to inquiries, requests, or customer support needs

Prepare estimates, invoices, and service documentation

Communicate service updates, confirmations, or scheduling changes

Maintain internal business records

Comply with legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties.

3. Disclosure of Information

We may disclose personal information only when necessary and limited to the following circumstances:

To service providers or contractors assisting in business operations (e.g., payment processing), strictly for business purposes

When required by law, court order, or regulatory authority

To protect our legal rights, property, or safety, or that of others

All third parties are required to maintain confidentiality and use information only for authorized purposes.

4. Consent

By providing personal information to Sukit Pros Cleaning, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions, by contacting us using the details below.

5. Data Security

We take reasonable administrative, technical, and physical measures to safeguard personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, accounting, or regulatory requirements.

7. Access and Correction

You have the right to request access to your personal information and to request corrections if the information is inaccurate or incomplete, subject to legal limitations.

Requests must be submitted in writing using the contact information below.

8. Cookies and Website Tracking

Our website may use basic cookies or analytics tools to improve user experience and website performance. These tools do not collect personally identifiable information.

You may disable cookies through your browser settings if desired.

9. Third-Party Links

Our website may contain links to third-party websites. Sukit Pros Cleaning is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites visited.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please feel free to contact us.